How polite and courteous were your interactions with employees at IKEA? How quickly and efficient were employees at IKEA able to help? How reliable and consistent is the customer service at IKEA? How long did you wait to speak to a customer service representative at IKEA?
Customer support rating: 1.0 - 1 ratings
Mar 5, 2020
Based on reviews from trusted online sites, combined with information from IKEA's website, it appears that IKEA performs performs below average in terms of customer support when compared to other furniture retailer brands.
Based on one review posted on practicalecommerce.com, it appears that IKEA received poor ratings for customer support. See the full review here. Here's a brief quote from this review:
Ikea receives an email for every review. It has not publicly replied to any. By any standard, this is appalling customer service.