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Ikea.com Website Review & Ratings + IKEA Coupons

IKEA: Products & Services

IKEA is the largest furniture retailer in the world. Its comprehesive range of furniture pieces includes:

IKEA: Company Background

IKEA was founded in 1943 in Älmhult, Småland, Sweden by Ingvar Kamprad. Nowadays, the company is lead by Mikael Ohlsson (CEO) and its headquarters are in the Netherlands. Furthermore, in 2010 the business had a revenue of €23.5 billion and a net income of €2.7 billion. Being the largest furniture retailer, IKEA has a total of 127,000 employees.

IKEA: Customer Feedback & Reviews

What customers appreciate about IKEA is the fact that they can get stylish furniture pieces at attractive prices. Below are some customers' opinions regarding IKEA:

  • "I often shop at IKEA but and have received great service - stylish and budget friendly products - practical too! and sometimes quirky - which I love - We recently bought some larger furniture items and found it a little inconvenient to haul everything on trolleys and pay and then go to the home deliveries section to have it all delivered." (Source)
  • "I really enjoy going to our local IKEA, ok so its always crowded but I walk away feeling inspired by all the lovely displays. I shop here for children’s furniture and products but always keep in mind the quality is not the best. But who can complain as the price is reasonable, On some items id prefer to just pay extra for good quality but IKEA serves its purpose well to those who need something now without breaking the bank." (Source)
IKEA: Business Credibility & Trustworthiness

IKEA US has been BBB (Better Business Bureau) accredited since 1986. Moreover, the company has an A+ BBB rating on a scale from F to A+. The company is without any doubt one of the most well-known furniture retailers in the world. Over the years, its products have been featured in countless publications and in 2006 IKEA appeared in Fortune's 100 Best Companies to Work For.

IKEA: Website Popularity & Google Ranking

Alexa lists IKEA's website at a global traffic rank of 280 and a US traffic rank of 330. In addition, Google gives it a Page Rank of 6, which is really good. Another ranking service, Compete, states that IKEA has 3,940,812 unique monthly visitors from the United States only. All these mean that the website is among the most popular ones.

IKEA: Social Media Presence

IKEA US has 3,128 followers on Tweeter whereas IKEA Home Living has 9,155. Furthermore, the company has 894,309 likes on its Facebook account. They are not that active on YouTube on which IKEA has 1,361,713 video views, 2309 subscribers and 5 uploaded videos. The company can also be found on Google+ on which it has collected 4064 plus ones.

IKEA: Website Security & Safety

Google Safe Browsing states that IKEA's website is not suspicious and that it hasn't hosted malicious software, nor has it functioned as an intermediary of infection. Furthermore, the site is secured using 128-bit (https connection) SSL encryption on all pages which collect personal information. Bottom line, customers shouldn't worry about the site's security.

IKEA: Pricing & Packages

IKEA really stands out due to the unbeatable prices it offers for furniture, without compromising quality. A selection of items from IKEA is listed below:

  • Ektorp Corner sofa 2+2 - $999.00
  • Duken Bed frame - $149.00
  • Nyvoll Bed frame - $179.00
  • Besta TV unit - $109.00
  • Hemnes Coffee table - $99.99
  • Lack Sofa table - $59.00
  • Akurum Kitchen base cabinet with pull-out storage - $100.00
IKEA: Shipping Rates & Policies

IKEA US ships to all US continental locations and to Alaska and Hawaii (using Parcel Service). The website provides a shipping cost estimator based on the destination's zip code, weight, volume and order value. The shipping service is chosen by IKEA's employees in order to make sure the best available service is used. Both Parcel and Truck are shipping methods used by IKEA.

IKEA: Payment Methods Accepted

Clients can pay on IKEA's webstore using the following cards: Visa, MasterCard, Discover and American Express. Althernative payment methods such as PayPal or BillMeLater are not supported at the moment. Nevertheless, the range of supported credit cards should please most customers. For purchases made at IKEA stores more payment methods are supported, including cash and debit cards.

IKEA: Returns, Refunds & Exchange Policy

The pieces of furniture bought online from IKEA can be returned within 90 days. The items must be returned in their original packaging and unused. In addition, refunds don't include shipping and handling fees. Refunds are sent using the same payment method as the customer used when the order was paid for. Moreover, clients can return the ordered items to local IKEA stores in exchange for IKEA Gift Cards. 

IKEA: Product images & screenshots
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