IKEA Review

IKEA (ikea.com) is an extremely popular furniture brand which competes against brands like Article, Joybird and LexMod. Compared to its peers, IKEA is a mid-range or lower-performing brand within its category.

To review and rank IKEA, we spent approximately 70 hours reviewing the top 1,092 furnishing brands based on 300 data points such as military discount policies, free shipping policies and customer service (see the full criteria list).

  • Free shipping: Does each brand offer free shipping? Does each brand offer site-wide free shipping?
  • Free returns & exchanges: Does each brand offer free returns? What's their exchange policy? Does each brand offer free returns & exchanges?
  • Apple Pay: Does each brand accept Apple Pay? Can I use Apple Pay at each brand?
  • Money-back guarantee: Does each brand have a money-back guarantee? Can I get my money back if I'm not satisfied with my each brand purchase?
  • Outlet stores: Does each brand have an outlet store? Are there each brand outlet stores?
  • Furniture assembly: Does each brand offer white-glove furniture assembly? Can I get each brand's furniture professionally assembled for me?
  • Showrooms: Does each brand have physical showrooms? Are there each brand showrooms that I'm able to visit?
  • Ship to store: Does each brand does ship to store? Can I ship items to each brand to pick up in-store?
  • Price matching: Does each brand have a price matching policy? Does each brand price match? Who does they price match with?
  • Official coupons page: Does each brand have an official coupons page? Does each brand maintain its own coupon page?
  • Sales: Does each brand ever have sales or promotional events? How often does each brand have sales events?
  • Student discounts: Does each brand offer student discounts? Does each brand give discounts to students with a valid student ID or email?
  • Military discounts: Does each brand offer a military discount? each brand military discount?
  • Senior discounts: Does each brand offer discounts to senior citizens? Does each brand have a senior discount policy?
  • Birthday discounts: Does each brand offer discounts or freebies on your birthday? Does each brand give birthday discounts?
  • International shipping: Does each brand ship internationally? Does each brand ship to countries outside the US?
  • Loyalty programs: Does each brand offer a loyalty program? Does each brand have a loyalty or rewards program?
  • Gift cards: Does each brand offer gift cards? Does each brand accept gift cards or e-gift cards?
  • Affiliate programs: Does each brand have an affiliate program? Has anyone used it? each brand affiliate program? Does each brand work with affiliates?
  • Competitor coupons: Does each brand accept competitors' coupons? Can I use competitor coupons at each brand?
  • Coupon stacking: Can you stack coupons at each brand? What are their coupon stacking policies? What are each brand's coupon stacking policies? Are you able to stack coupons at each brand?
  • Website security & privacy: Is each brand a secure website? Does they respect users' privacy? Does each brand have a valid privacy policy? Is their website secure?
  • PayPal: Does each brand accept PayPal? Does each brand take PayPal for payment?
  • Google Pay: Does each brand accept Google Pay? Does each brand take Google Pay as a payment option?
  • Mobile apps: Does each brand offer a mobile app for iPhone, iPad, or Android? Does each brand have an iPhone app or Android app? Does they have an iPad app?
  • Social media pages: Where can I find each brand's Facebook, Instagram, Twitter and other social pages? List of each brand's social media pages?
  • Debit & prepaid cards: Does each brand accept debit cards, prepaid cards, or Visa gift cards? Does each brand take debit cards? How about prepaid cards or Visa gift cards?
  • Promo codes: Does each brand ever offer promo codes? Does each brand's website support discount codes?
  • Customer reviews: each brand reviews? What does people say on Yelp, Reddit, BBB, and Glassdoor? each brand customer reviews? How is each brand rated on BBB, Yelp, Glassdoor, or Reddit?
  • Affirm financing: Does each brand accept Affirm financing? Does each brand take Affirm as a financing option?
  • Afterpay financing: Does each brand accept Afterpay financing? Does each brand take Afterpay financing?
  • Bread financing: Does each brand accept Bread financing? Does each brand use Bread as a financing option?
  • Klarna financing: Does each brand accept Klarna financing? Does each brand take Klarna for financing?
  • Contact information: How does I contact each brand? How to contact each brand?
  • Teacher discounts: Does each brand offer discounts to teachers and educators? Does each brand have a teacher or educator discount policy?
  • Price point: How expensive is each brand? How much does each brand cost vs. competitors?
  • Black Friday ad: Where is each brand's official Black Friday deals page this year? Where is each brand's Black Friday Ads page?
  • Cyber Monday ad: Where is each brand's Cyber Monday ad this year? Does each brand have an official Cyber Monday page?
  • Ethical practices: Is each brand considered an ethical brand? Does each brand use ethical practices?
  • Amazon Pay: Does each brand accept Amazon Pay? Can I use Amazon Pay at each brand?
  • Sezzle financing: Does each brand accept Sezzle financing? Does each brand support Sezzle financing?
  • QuadPay financing: Does each brand accept QuadPay financing? Does each brand take QuadPay?
  • AARP discounts: Does each brand offer discounts to AARP members? Does each brand have an AARP discount policy?

IKEA's strengths are:

IKEA's active sales & deals:

  • Amazon is offering 10% off select IKEA items.

Compare IKEA vs. top competitors (view all):

IKEA FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Compare IKEA with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 pieces of furniture top 10 rankings

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Rated 3.9 - 45 reviews
ikea.com

About IKEA

IKEA is a large company operating the e-commerce site ikea.com. IKEA sells its products and services in the furniture industry. IKEA is a less active brand when it comes to discounting and offering coupons. IKEA has good ratings among shoppers on Knoji, with 45 ratings and an average rating of 3.9 stars. IKEA scores very well compared to other brands in the furniture industry, providing 16 e-commerce features to better serve its customers.

IKEA's Features Scorecard

Shipping & Returns Policies
Free Shipping:
Maybe
It appears that IKEA may not offer free shipping currently. IKEA free shipping >>
Free Returns & Exchanges:
Yes
IKEA offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. IKEA returns & exchanges policies >>
International Shipping:
Maybe
Payment Options
Debit & Prepaid Cards:
Yes
IKEA accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. IKEA debit & prepaid cards >>
PayPal:
Yes
IKEA accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. IKEA PayPal >>
Apple Pay:
Yes
IKEA accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. IKEA Apple Pay support >>
Amazon Pay:
No
It appears that IKEA may not accept Amazon Pay currently. IKEA Amazon Pay >>
Google Pay:
Maybe
It appears that IKEA may not accept Google Pay currently. Ikea.com Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
IKEA supports a promo code box on their website. Check the IKEA promo codes page for the latest coupon codes from IKEA. IKEA promo code support >>
Sales:
Maybe
Black Friday Ad:
Yes
IKEA offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. IKEA Black Friday ad >>
Cyber Monday Ad:
Yes
IKEA offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. IKEA Cyber Monday ad >>
Military Discounts:
Maybe
It appears that IKEA may not offer military discounts currently. Ikea.com military discounts >>
Official Coupons Page:
Maybe
It appears that IKEA may not offer official coupons page currently. IKEA official coupons support >>
Student Discounts:
Maybe
It appears that IKEA may not offer student discounts currently. IKEA student discounts >>
Price Matching:
Maybe
It appears that IKEA may not offer price matching currently. Ikea.com price matching >>
Senior Discounts:
Maybe
It appears that IKEA may not offer senior discounts currently. IKEA senior discounts >>
Birthday Discounts:
Yes
IKEA offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at ikea.com. See program details on their birthday discounts page. Ikea.com birthday discounts >>
Outlet Stores:
Yes
IKEA offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. IKEA availability of outlet stores >>
Competitor Coupons:
Maybe
It appears that IKEA may not accept competitor coupons currently. Ikea.com competitor coupons >>
AARP Discounts:
No
It appears that IKEA may not offer AARP discounts currently. IKEA AARP discounts >>
Coupon Stacking:
Maybe
It appears that IKEA may not allow coupon stacking currently. IKEA coupon stacking policies >>
Customer Service Features
Contact Information:
Yes
IKEA offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Ikea.com contact information availability >>
Money-back Guarantee:
Yes
IKEA offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. IKEA money-back guarantee >>
Gift Cards:
Yes
IKEA offers gift cards and discounted gift cards during special promotional events. Find gift cards for IKEA. with their gift card program. See policies and program details on their gift cards page. IKEA gift card support >>
Loyalty Programs:
Yes
IKEA offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. IKEA loyalty programs >>
Ship to Store:
Maybe
It appears that IKEA may not offer ship to store currently. IKEA ship to store >>
Social Media Pages:
Maybe
It appears that IKEA may not offer social media pages currently. Ikea.com social media pages >>
Customer Reviews:
Maybe
It appears that IKEA may not offer customer reviews currently. IKEA customer service >>
Financing Options
Affirm Financing:
Maybe
Afterpay Financing:
Maybe
It appears that IKEA may not accept Afterpay financing currently. IKEA Afterpay financing support >>
QuadPay Financing:
No
It appears that IKEA may not accept QuadPay financing currently. IKEA QuadPay financing >>
Sezzle Financing:
No
It appears that IKEA may not accept Sezzle financing currently. IKEA Sezzle financing >>
Klarna Financing:
Maybe
It appears that IKEA may not accept Klarna financing currently. Ikea.com Klarna financing >>
Bread Financing:
Maybe
It appears that IKEA may not accept Bread financing currently. IKEA Bread financing support >>
Website Features
Website Security & Privacy:
Yes
IKEA offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. IKEA website security & privacy policies >>
Mobile Apps:
Maybe
It appears that IKEA may not offer mobile apps currently. Ikea.com mobile apps >>
Marketing Programs
Affiliate Programs:
No
It appears that IKEA may not offer affiliate programs currently. Ikea.com affiliate programs >>
View all features

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